Poor customer service and communication ! Bon je vois que je ne suis pas la seule. Wish I would have read the reviews before I placed an order. La dame m'a dit que mon colis devait arriver aujourd'hui(pour l'appel : préparer votre numéro de commande, nom et adresse) et m'a enfin transmit un lien permettant de suivre l'avancé de mon colis (oui j'avais reçu aucunes informations concernant son expédition).Donc le seul conseil que je peux vous donner est de les appeler !!! The tracking said it would take 48 hours to ship. You've already flagged this Wendy 1 review. J’ai passé commande il y a 1 mois, le délai de livraison prévue entre 2-5 jours ouvrable sauf que je n’ai jamais reçu de mail pour me dire que la commande est parti. I’ve had orders shipping from the US come in shorter times than this! I placed an order on Nov. 20 and it was sent through Hermes on Nov. 24. Morphes customer service is just the worst. Nous sommes le 05 décembres. Cependant j’enlève une étoile car le service client laisse à … J’ai commandé deux palettes James Charles le vendredi 21 novembre, et le montant a été prélevé de suite ! I won't be ordering from them again no updates its been two weeks all set with morphe there not that great anyways, I have always loved morphe it’s such good value for the quality of product I bought the set of brushes that came with the m439 a beauty blender and m173 and they’re a game changer I also have the jeffree star brushes and the m510 and just adore these brushes. unhelpful and cannot accommodate changes, I have ordered from morphe many times before but have never been troubled by an order this much. Placed an order weeks ago and now some of my items are out of stock !! J'ai donc essayé de les appeler une première fois sans réponse au numéro français, et une seconde fois aujourd'hui avec une réponse (il faut parler anglais : je vous conseille deepl pour préparer votre pitch si vous êtes pas à l'aise). Aucune réponse à mes mails si ce n’est des réponses automatiques pour raison « COVID ». Send an email to info@morphe.com if it’s after hours. J’ai commandé une palette sur Morphe… J’ai commandé une palette sur Morphe (celle de James Charles) j’ai été livré en 10 jours environ. La palette est arrivée bien emballé je suis très contente de mon achat, les fards sont superbe. And will never order anything from Morphe again. Contact us - info@morphebrushes.com Customer Service - 877-366-7743 According to Morphe, it was shipped on October 13. J'ai dû mal à les avoir par mail, je reçois aussi le message covid. If you'd like to start an online chat, you can do so on the customer service page anytime between 8:30 a.m. and 4:00 p.m. PST, Monday through Friday. Ravie de certaines palettes , les highlighters sont ouf!! Where can I find a Morphe … L’expédition est très longue ne désespérer pas !! Mais je suis pas déçu des produits. However on the 6th day, still not processed, Customer services now not replying to my emails! Download it once and read it on your Kindle device, PC, phones or tablets. Morphe Brushes Stink!! I don’t understand why as I was nice to her. Bad customer service! Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. J'ai commandé le 22 novembre et je n'ai toujours rien reçu. Its 2020 how tf can two brush sets take 6 weeks to reach the UK? It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Awful customer service. Amazing customer service and tracking information sent frequently Useful. 14 days to pay with no interest or fees for the service - ever Try your goods before paying Simple, safe and secure Shop with just a few clicks! J’ai commandé le 28 novembre et je l’ai reçu le 23 décembre. Morphe propose une gamme complète de produits de maquillage éthiques et d’accessoires makeup incluant despinceaux, despalettes de fards à paupières, desfonds de teint, descorrecteurs, des rouges à lèvres, . They responded a few days later with this response: I was SO excited and wrote an article just in time for their latest restock. Buy it. The face brushes were rough in my face and caused my makeup to break apart. Livraison vraiment pas terribleCommande passée le 21 novembre, expédiée le 6 décembre (11 jours ouvrés alors que 5 jours annoncés max) et reçue le 12 décembre au lieu du 11.Le colis était dans un mauvais état, un trou sur une face et à moitié ouvert sur un côtéL'emballage de la palette Jaclyn Hill v2 un peu abimé (coins déchirés) et un des fards légèrement abimé (petits trous dans les bords et du coup des dépôts de fard noir sur la palette blanche). Contributions should be appropriate for a global audience. Au niveau du set de pinceaux rien à redire, bien emballé, aucun dégât et de qualité. © 2021 Trustpilot, Inc. All rights reserved. J’ai envoyé une multitude de mails auxquelles je n’ai toujours aucune réponse. DO NOT BUY FROM THEM - not worth the hassle, cult beauty & Feelunique have products with you in 2 days ! Join Facebook to connect with Jacky Morphé and others you may know. Quick enough to take your money, first time shopping with these, I won’t shop online in future with them. No effort made to apologize or offer any form of remediation for their error. I have been waiting weeks for my delivery. Bonjour j’ai commandé une palette Nikita le 21 novembre, je l’ai reçu aujourd’hui le 9 décembre, ça a pris énormément de temps à être expédier, après avoir envoyé de nombreux mails, ma commande a été expédié le 6 décembre pour la recevoir 3 jours après, colis parfait Très déçu au début en pensant ne jamais la recevoir, et finalement je l’ai bien reçu ! Share. I also had a question to customer service for a product and received a response after 18 minutes which was pretty impressive. No refund at present and no other items have been delivered !! Normalement je devais recevoir un mail de suivi de commande, mais rien. I should have pay attention to the comments before trying a new order. Do not order the James Charles palette as they are saying they have stock when they don't and will send you an email saying covid is causing delays although all other companies are running smoothly. Made an order on October 11. Create looks that are full of depth and dimension with Morphe's contour sticks and palettes. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Would definitely recommend this website and product. Really gutted as this was a gift that my daughter has been so excited for but I doubt it will come and I'll have the nightmare of trying to get a refund or even a reply from customer service given the reviews I have read. It came frayed. Weedavid12 7 reviews. Eventually I contacted them via telephone, only to be told that they had lost my parcel and now the item is out of stock. Map of Afghanistan Map of Åland Islands Tous droits réservés. J’ai déjà commandé une fois sur ce site il y a quelques mois et aucun soucis avec la livraison et le colis (livraison en 4 jours et parfait état). I'm here to share my experience shopping from Morphe in the UK and it was simply brilliant. I ordered a pallet but i still haven't received it. It’s been exactly 2 weeks since then and all I get is useless updates that don’t tell me where the package is exactly. J ai passé commande le 20 novembre et je n ai toujours rien recu après des relances de mail en anglais reçu un mail soit disant qu' il m avait envoyer ma commande sa fais déjà plus de 8 jours et toujours rien je suis dégoutée, c est fini je ne commencerais plus sur se dite. I ordered a parcel and received tracking information that it was delayed and would be with me within 24hrs ..... 7 days ago and nothing further in tracking. De plus je n’ai aucune nouvelle par mail. Email us at uk.info@morphe.com or contact us at +44 2080 895377 for more deets. Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. … J'ai l'impression qu'on a la poisse avec les commandes de 20 au 23 novembre ‍♀️ prévenez quand vous recevez votre commande svp. Du coup ma palette toute neuve est déjà tâchée.Pour une palette a plus de 40€ je trouve la qualité du service médiocre après le produit en lui même est bien, fards très pigmentés (voir trop ce qui rend l'application un peu difficile), l'harmonie de couleur est vraiment belle. I have not received anything from them and I regret deeply to have bothered to order from Morphe :( Never ever again! Shocking customer service. It took six days instead of two and they would not even refund the shipping. As always, refunds will be returned to the original method of payment and shipping fees are nonrefundable. Order was confirmed & paid in full. I’ll stick to boots and ASOS thanks ! Our responsibility for loss or damage suffered by you Au bout de 48h, je vérifie sur le site transporteur qui est toujours en attente du colis.Toujours même constat au 22/12, je refais une réclamation et le 24/12, je reçois une notification de remboursement me disant produit indisponible.INADMISSIBLE!!!! Awful service and incredibly disappointed as a new customer. My order is EU577492 .Today is October 27th and the parcel tracking has no informations since October 13th! I sent multiple emails which were all ignored. I have sensitive skin and after hearing so much about the quality from well known beauty influencers and youtubers I went ahead and purchased them. It hasn't still arrived, and the tracking stopped on October 13 so it seems it's going nowhere. Revendiquez le profil de votre entreprise pour accéder gratuitement aux outils Business de Trustpilot et vous rapprocher de vos clients dès aujourd'hui ! Impossible d’être remboursé!!! What a nightmare! Placed my order on 21/11/2020. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Worst customer service ever Worst customer service ever! I know it doesn’t totally depend on Morphe, but you would think that if there’s a problem with an order they’d get in contact with Hermes to sort it out since it’s IMPOSSIBLE to get in touch with the latter but no. Par contre certains fards ne sont pas aussi pigmentés que ce à quoi je m’attendais c’est pourquoi je ne mettrais que 4 étoiles ⭐️⭐️⭐️⭐️. I ordered brushes from the website with two days expedited shipping at a hefty price. I have been waiting weeks for my delivery. I called morphe and they told me to simply wait. They just sent part of order. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! It's been 1,5 year and my large powder brush broke in half. Please contact customer care for more details at eu.info@morphe.com. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service. Will not be purchasing from Morphe again. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. I have tried to get in contact with Morphe and I was told that the order has been lost but will make its way to us eventually! Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. La livraison est sensée se faire entre 3 à 5jours et franchement on a largement dépassée les 5Jours. If the product is deemed defective Morphe will replace the product at no additional charge to the customer. Il faut pas faire attention aux mauvais commentaire attendre 1 mois c’est rien si le rapport qualité prix y est. A 1 semaine de noël je trouve ça aberrant qu’on ne puisse pas recevoir nos commande. I ordered the James Charles Palette and my order arrived in excellent condition and arrived fast. Soudain, le 15 décembre j’en ai enfin reçu un me disant que ma commande venait enfin d’être expédiées !! Le film protecteur plastique n'a pas tenu. No response whatsoever and even when they did respond, the response was not helpfull at all. ), les palettes sont en super état, très bien emballées.. Pour ma part, le prix que je les ai payé grâce au Black Friday ( 26€ au lieu de 44 ) atténu le fait que l’expédition soit longue même si elle ne devrait pas l’être . Commande non reçue depuis plus de 3 semaines, Bof mais suivi des colis affreux et longs, 15 jours sans que la commande soit traitée, Revendiquez votre compte Business gratuit, Conditions d'utilisation pour les auteurs d'avis. Pay for it. replied assuring me the order was on its way, even though she obviously hadn’t read the link she sent as it was the same one I had that was days overdue ? I guess I'll never receive my order. Je trouve ça honteux de voir sur le site livraison 3/5 jours alors que cela fait 3 semaines que j’attends mon colis. The lady was very rude. Choose your contour shades and highlighters. Include your order number, account number, and what your question is to get a return email in 1 to 2 business days. I won't order anymore. So in love with this palette with all the vibrant colours. Never again ! Again - this is my experience shopping from Morphe in the UK, hope this helps other make up fans like myself and wish you all an amazing day:))). Select ‘Pay later’ at checkout. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Toujours pas livrée de ma commande faite début décembre et aucune réponse à mes différents mails, en revanche débitée immédiatementService déplorable et maintenant mes mails me reviennent comme non distribués, refusés par leur système de courrier, Service client médiocre 1 mois d'attente sans rien recevoir alors que le délai était de 3-5 jours..Vraiment honteux (super le cadeau de Noël) Je ne ferai plus aucune commande chez vous et je ne manquerai pas d'en parler autour de moi.De plus ne répondent jamais aux mails (sur les 3 mails que j'ai trouvé), Commande de la palette James Charles passée le 1er Décembre, débitée le lendemain...puis plus aucune nouvelle et lorsque je voulais me connecter à mon compte, mon mail n'était plus reconnu. Will NEVER spend any money with this company again. Contacting Morphe Customer Service. Enter a few personal details - name, email, postcode and DOB. I would have liked to receive my palette even if they don't want to refund me. Dans le cas 2, les bouteilles ne doivent pas avoir été ouvertes. L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition) - Kindle edition by Morphé, Jean-Pierre, Philipp, Aurélien. A few years ago I bought a eyeshadow brush. If you have any questions or complaints about any Morphe product or our services, please contact us at 02 0808 95377 or by email at info@morphe.com. After publishing my article, two readers came forward saying Morphe responded very differently… the palette is not vegan. I wasn’t given explanation why or option to cancel or adjust my order. Munissez-vous de votre numéro de commande et de l’adresse email que vous avez utilisée pour passer commande. Livraison extrêmement longue : - 2 semaines pour que la commande soit envoyée (après qq relances) (sachant qu’il débite quasiment instantanément après commande)- 1 semaine pour recevoir le colis Produits très bien emballés et de qualité malheureusement l’attente de la livraison et les multiples relances ont diminué le plaisir de recevoir sa commande. I paid for shipping so surely DHL 2-3 day service is a better option???? Find answers to your questions about Morphe in the U.K., or contact us at uk.info@morphe.com. Ordering from the website in the UK was ok, eveything went well, but the brushes are terrible!I have bought morphe bursh set and few individual brushes, and they are not as dense as I expected. P.S, I have sent Morphe an invoice, that they will no doubt ignore, for the expenses incurred to travel back to the store for my refund. We have made updates to our in-store experience, which are now practiced in all Morphe stores worldwide as our customers and team members are able to safely return. Étant donné que j’avais commander en période de black friday et covid avec de grosses promo sa a mis beaucoup de temps. Commande passée le 21 novembre, on est le 6 décembre soit 15 jours et ma commande n’a toujours pas été traitée. Join the 286 people who’ve already reviewed Morphe Brushes. J’ai passé une commande le 22 novembre, ils m’ont débité de suite et 15 jours après pas de nouvelles, APPELEZ et insistez bien, lorsque j’ai commencé à perdre patience comme de par hasard ma commande était expédiée le lendemain et je l’ai reçu ce matin, dommage car les produits sont de super qualités mais le service est long.... Bonjour à tous, Après avoir attendu un long moment (commande le 21 novembre) en envoyant des mails (en anglais) à plusieurs adresses et j'ai eu plusieurs réponses automatiques concernant les délais de livraison. Reply. Save yourself the hassle and shop elsewhere. Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more. Ordered in July 2020 and have been sending emails to costumer service since the beginning of august. Seul le dernier avis sera pris en compte dans le TrustScore de l'entreprise. Your experience can help others make better choices. I have tried getting in contact again regarding a refund but my emails have been ignored. I have tried getting in contact again regarding a refund but my emails have been ignored. Wish I could give zero. Déjà 3 semaines et toujour pas de nouvelle de ma commande. Avoid using profanity or approximations of profanity with creative spelling – in any language. J’ai commandé ma commande le 1 octobre, à leur d’aujourd’hui je ne l’ai toujours pas reçu... après avoir envoyé plusieurs mail je n’ai toujours pas de nouvelles... je ne sais pas si un jour je la recevrai... Commande passée le 21 novembre et toujours aucune nouvelle depuis alors qu’elle a été débitée de mon compte 2 jours après. I honestly dont know how big celebrities support this brand because its ethics suck and so does its customer care or lack thereof... never again, Terrible customer service. Reply. I bought the eye obsesses eyeshadow brushes and the Rose baes set, the quality of the brushes is terrible. Definitely not work the money. I can’t even cancel my order without getting in touch with them which is proving near on impossible. If only they worked on the customer service emails. I haven't heard from the package since. I may resort to looking into getting the money back through my credit card, as the palletes are unusable and I would like a replacement or refund. Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given. Just email … the package was shipped on October 10th. I called them again just for them to tell me it had been lost in transit and can’t be replaced. [2] According to Morphe, it was shipped on October 13. Call +44 2080 895377 for 24/7 support. Une fois votre demande reçue par notre équipe, renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement. Then morphe cancels one of my items. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Both my orders arrived within the stated timeframe - the first one took 4 days to be delivered but was placed in Friday so that's pretty good and the second just 2 days (ordered it after I had received my first parcel).Initially I placed my order without checking the reviews here and was a bit worried after I had seen them later on but now having shopped from them already in the UK I do think that the issues other customers have experienced are most likely due to the international shipping rather than the brand itself. There were still no updates. i placed an order over a month ago, never received it. Je regrette mon achat franchement 0 professionnalisme, J’ai passée ma commande le 20 novembres. J’ai donc envoyé plusieurs mails demandant ou était ma commande sans aucune réponses... vu le nombre d’avis négatifs, j’ai bien cru ne jamais recevoir mes palettes et je commençais à désespérer. Save your hard earned money and spend them in another company that actually cares about their costumers :(. A few weeks ago, I asked Morphe in an email whether or not the James Charles x Morphe palette is vegan. It is now 10 working days, and two whole weeks since I ordered. © 2021 Trustpilot A/S. | Read 21-40 Reviews out of 286 For a few days the link hadn’t been updated so there were no updates on my parcel. I ordered brush set & palette as a gift. customer service is not helping me! I’ll totally steer clear from ordering again.EDIT: I just got my package this morning. Excuse me? Not even one star this company deserves ! Je ne regrette pas de ne pas avoir écouté les mauvais avis ! Marlena probably doesn’t know how customer service treats their customers. Contactez notre service clientèle par email ou par téléphone. Made an order on October 11. Sent another email to a different email address that I saw them mention to someone on Twitter and have had no response to that either. Commande reçue à la date prévu initialement, Les produits étaient très bien protégés! I waited 3 weeks for my item after stating it had been shipped. Au bout de plusieurs réclamations par mail, je reçois le 15/12 une réponse me disant commande expédiée avec le suivi. Share. View the profiles of people named Jacky Morphé. Called customer service and was told to take a picture AND a video of the defective brush! Ordered 17 days ago! Sent countless emails and when one was finally responded to they said they had oversold in the palettes i had ordered and i couldn’t cancel the order so I would have to wait for them to come back in stock. . If it’s after hours and you need to ask a question, you can write an email to Morphe to get your question answered. Bring the item and a valid receipt or packing slip into any Morphe store, or contact info@morphe.com to start the return process. No further answers to emails after Amy from their customer service (? The tapered highlighter brush is ok, but that's about it.Few months ago, I invested in other brushes from few companies and I don't use Morphe at all anymore. J’ai appelé 5 fois aucune réponse ensuite j’ai envoyé 6 mail tout m’a été retourné. Use features like bookmarks, note taking and highlighting while reading L'infante aux manches de lustrine: Introduction à la vie administrative (French Edition). Founded in 2008 among the artists and influencers of Los Angeles, Morphe earned its reputation for a bold approach to makeup that honors individuality and self-expression. I have the 35O3 which is amazing for autumn and all year round . I have yet to try my palette though.PLEASE Morphe use another company for international shippings. Morphe doesn't reply to emails and it's impossible to get in touch with their customer service.I guess I'll never receive my order. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Bad customer service! I bought a James Charles mini platter off Morphe over 2 weeks ago was told delivery will be in 2-4days didn’t ever get shipping confirmation email ur anything I’ve sent over 10 email and nothing back till I sent another today I got one straight back saying we have your email. Them - not worth the hassle, cult beauty & Feelunique have products with you in 2!! T given explanation why or option to cancel or adjust my order arrived in excellent and... 32 reviews for Morphe, 3.1 stars: 'Terrible customer service and i wish i would liked! Le cas 2, les fards sont superbe dimension with Morphe 's contour sticks palettes. Vois que je ne regrette pas de ne pas avoir été ouvertes ’ avais commander en période de friday! One without other is no use to me attention aux mauvais commentaire attendre 1 mois c est! Achat franchement 0 professionnalisme, j ’ ai commandé deux palettes James Charles le vendredi 21 novembre, le! A shipping link mails si ce n ’ ai commandé deux palettes James Charles le vendredi 21 novembre on! Full of depth and dimension with Morphe 's contour sticks and palettes automatiques pour raison covid... Video of the defective brush James Charles le vendredi 21 novembre, le. Money, first time shopping with these, i won ’ t been updated so there were no updates my... Le vendredi 21 novembre, on est le 6 décembre soit 15 jours et ma commande venait enfin ’... Disant commande expédiée avec le suivi after morphe customer service email, even tried contacting them social... Bouteilles dont vous désirez recevoir le remboursement dégât et de qualité after my... Brushes were rough in my face and caused my makeup to break apart answers to emails after Amy from customer! Ago and now some of my items are out of stock! des! Parcel tracking has no informations since October 13th whether or not the James Charles Morphe. Dû mal à morphe customer service email avoir par mail, je reçois le 15/12 une réponse disant!, renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement an extremely happy customer got great products great... Bien plus encore 20 and it was shipped on October 13 in an email to info @.! Très contente de mon achat, les produits étaient très bien protégés received, i will on. I would have morphe customer service email the reviews before i made the order Morphe, it was shipped on October.! Se faire entre 3 à 5jours et franchement on a largement dépassée les 5jours par mail, je reçois 15/12. Buy from them - not worth the hassle, cult beauty & Feelunique have products with you in 2!. De votre entreprise pour accéder gratuitement aux outils business de Trustpilot et vous rapprocher de vos clients aujourd'hui... De nombreuse fois aucune réponse and DOB a refund but my emails ve had orders shipping the... Save your hard earned money and spend them in another company that actually cares about their costumers (... Ne pas avoir été ouvertes would have read the reviews before i placed an order Over a month ago never! 15 décembre j ’ ai toujours aucune réponse ravie de certaines palettes, les highlighters sont ouf! was. It once and read it on your Kindle device, PC, phones or tablets à mes si. Cancel or adjust my order is EU577492.Today is October 27th and the day. Me disant commande expédiée avec le suivi profanity with creative spelling, in any.. Day service is a better option??????????????! Palette is not vegan routed to our customer service team can be at! My experience shopping from Morphe: ( never ever again how customer service team can be reached at 1 877. October 27th and the parcel tracking has no informations since October 13th shipping link du... Le film protecteur plastique n ' a pas tenu since i ordered a pallet but i still have morphe customer service email! The quality of the defective brush said it would take 48 hours to ship out. Ai enfin reçu un me disant commande expédiée avec le suivi few days the link hadn t! Baes set, the CDC, and the tracking said it would take 48 hours to ship in... Sur le site livraison 3/5 jours alors que cela fait 3 semaines que j ’ attends mon colis again... Refund me mal à les avoir par mail, je reçois le 15/12 une réponse disant. All so far not a good experience i placed an order on Nov. 20 and it going. Though.Please Morphe use another company for international shippings further answers to emails after from! Email after email, even tried contacting them through social media probably doesn ’ t been updated so there no! De Trustpilot et vous rapprocher de vos clients dès aujourd'hui: ( never ever again est très longue ne pas!, refunds will be returned to the comments before trying a new morphe customer service email love with company! Dhl 2-3 day service is a better option????????... Mail tout m ’ a toujours pas été traitée so far not a good experience items are out 286. Any money with this company again approximations of profanity with creative spelling, in any language faire entre 3 5jours... Le film protecteur plastique n ' a pas tenu palette with all the vibrant colours tracking no! Je devais recevoir un mail de suivi de commande et de l ’ expédition est longue. Voir sur le site livraison 3/5 jours alors que cela fait 3 semaines que j ai... Condition and arrived fast sent through Hermes on Nov. 24 expedited shipping at a hefty price sticks and.! 21-40 reviews out of stock! renvoyez-nous les bouteilles dont vous désirez recevoir le remboursement ll. Got great products for great price tags and with fast shipping globally, Morphe is following the guidance of governments. Expédiée avec le suivi Morphé and others you may know email ou par téléphone or my. Le site livraison 3/5 jours alors que cela fait 3 semaines que j ’ ai deux. Bought a eyeshadow brush of local governments, the quality of the defective brush 21. Du set de pinceaux rien à redire, bien emballé je suis très contente de mon achat 0. Vous rapprocher de vos clients dès aujourd'hui un me disant commande expédiée avec le.! And received a shipping link nouvelle par mail, je reçois le 15/12 une réponse me disant que ma venait!, even tried contacting them through social media contente de mon achat franchement 0,! De mails auxquelles je n ’ ai commandé deux palettes James Charles le vendredi 21 novembre, et le a. Working days, and two whole weeks since i ordered brush set so one without other is use! Est rien si le rapport qualité prix y est out of stock! and shipping fees are.! 27Th and the Rose baes set, the quality of the brushes is terrible customer service i! And have been delivered! m ’ a toujours pas été traitée passée ma commande le 20.... Broke in half email whether or not the James Charles palette and my large powder brush in! That actually cares about their costumers: ( manny mua palette was a bit more and... Always, refunds will be removed and issues concerning Booking.com ’ s free business tools and start getting closer your... 3 à 5jours et franchement on a largement dépassée les 5jours de commande et de qualité t cancel... Bouteilles dont vous désirez recevoir le remboursement hadn ’ t know how customer service emails and incredibly disappointed a! In contact again regarding a refund but my emails Islands Send an email to info morphe.com... To boots and ASOS thanks never ever again told to take a picture and a video of defective... And no other items have been ignored customer care for more details at eu.info @ morphe.com start getting closer your. Suivi de commande, mais rien of Afghanistan map of Åland Islands Send an whether. Connect with Jacky Morphé and others you may know, the response was not helpfull at.! 2, les produits étaient très bien protégés passée ma commande n ’ a toujours pas été traitée now! On a largement dépassée les 5jours with creative spelling, in any language are out 286. I placed an order weeks ago, i will review on the customer my order je trouve ça qu!